Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
How can we assist you today?
We are here to provide you with the support you need. Don’t hesitate to reach out for any inquiries or assistance.
Contacting Bogmire University
1
To initiate your inquiry, please fill out the contact form available on our website. This will ensure that your request is directed to the appropriate department for a timely response.
2
Once your form is submitted, you will receive a confirmation email acknowledging receipt of your inquiry. This email will provide you with a reference number for tracking your request.
3
Our dedicated support team will review your inquiry and respond within 48 hours. You can expect a detailed reply addressing your questions or concerns.
4
If your inquiry requires further assistance, our team may reach out for additional information. This helps us provide you with the most accurate and helpful response.
5
Finally, you will receive a follow-up email to ensure your issue has been resolved satisfactorily. We value your feedback and aim to improve our services continuously.